Customer Marketing Manager - Demo2

About Job

At Demo2, we are seeking an experienced and talented Customer Marketing Manager to lead the development and execution of customer-centric marketing strategies that drive engagement, retention, and growth. This role will be responsible for creating and implementing marketing programs that meet the evolving needs of our customers, resulting in increased customer satisfaction and loyalty.

This is a fantastic opportunity for a skilled marketing professional to make a meaningful impact on our customer experience and contribute to the company's success.

Skills & Qualification

• Proven track record of developing and executing successful customer marketing campaigns that drive engagement, retention, and growth.

• Exceptional analytical and problem-solving skills, with the ability to collect, analyze, and interpret customer data to inform marketing strategies.

• Strong understanding of marketing automation platforms, CRM systems, and data analytics tools.

• Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams, including sales, product, and customer success.

• Ability to develop and maintain strong relationships with key stakeholders, including customers, sales teams, and product teams.

• Experience with A/B testing, experimentation, and personalization strategies to optimize customer engagement and conversion rates.

• Strong leadership skills, with the ability to motivate and guide a team of marketing professionals to achieve shared goals.

• Familiarity with industry trends, best practices, and emerging technologies in customer marketing, such as AI-powered marketing and customer journey mapping.

Responsibilities

• Develop and execute customer-centric marketing strategies that drive engagement, retention, and growth, aligned with the company's business objectives.

• Lead cross-functional teams to create and execute marketing campaigns, including sales enablement, product promotions, and customer advocacy programs.

• Collect, analyze, and interpret customer data to inform marketing strategies and optimize campaign performance.

• Collaborate with sales and product teams to ensure alignment and cohesive messaging across all customer touchpoints.

• Develop and maintain strong relationships with key stakeholders, including customers, sales teams, and product teams.

• Manage and optimize marketing budgets to achieve maximum ROI and ROI-based decision-making.

• Lead and motivate a team of marketing professionals to achieve shared goals and deliver high-quality results.

• Stay up-to-date with industry trends, best practices, and emerging technologies in customer marketing, and apply this knowledge to drive business growth.

• Measure and report on campaign performance, using data to inform future marketing strategies and optimize results.